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How to Fix Wireless Mouse Logitech Issue

Logitech is a popular company that manufactures a variety of computer accessories. Their keyboards, mice and webcams are among the best products on the market and are very popular with consumers.  Despite the fact that the company produces high quality products, problems can arise in some cases. In this last article in the series, we look at the problem of a Logitech wireless mouse that doesn’t work.

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How do I fix a problem with a Logitechwireless mouse that doesn’t work?

Before following the recommended troubleshooting steps for this particular problem, I recommend that you first try restarting your computer. This way you can update your operating system, remove damaged temporary data and solve most software problems quite efficiently.

Several factors can cause this particular problem, from a discharged battery to a damaged driver. The following measures are recommended to solve the problem.

Mouse update

A quick way to solve this problem is to update your mouse. You can do this by removing the USB receiver from the computer and removing the battery from the mouse. Wait a minute before reinstalling the battery and connecting the receiver.

Make sure your Logitech wireless mouse still doesn’t work.

Replace mouse battery

A wireless mouse has a battery that usually needs to be replaced after a few months of use. If the problem is caused by a discharged battery, replace it with a new one. Make sure your Logitech Wireless Mouse still doesn’t work after replacing the battery.

Try using the mouse on a different surface

The type of surface on which you use the mouse affects its operation. Avoid using the mouse on a reflective or glass surface. I suggest you try using a fiber-optic mouse pad.

Connect the receiver to another USB port

The USB port to which you connect the wireless mouse receiver may not work. To determine whether this is the cause of the problem, try connecting the camera to a different USB port.

Make sure your Logitech wireless mouse still doesn’t work.

Try using the mouse on another computer

To find out if this is a mouse or computer problem, try using the mouse on another computer. If it works, the problem may come from your computer, but if it doesn’t work, the problem may come from the mouse itself.

Resetting the standard mouse drivers

If the mouse drivers are damaged or files are missing, you will need to reinstall them.

  • In the devmgmt.msc dialog box, press Windows + R and type devmgmt.msc and press Enter.
  • Expand the Mouse and other pointing devices category. Find the mouse, right click and select Delete.
  • Restart the computer. At startup, the mouse is automatically detected and the default drivers are installed.

Make sure your Logitech wireless mouse still doesn’t work.

Mouse driver update

If the above steps do not solve the problem, try updating your mouse drivers.

  • In the devmgmt.msc dialog box, press Windows + R and type devmgmt.msc and press Enter.
  • Expand the Mouse and other pointing devices category. Find your mouse, right click on it and select Update Driver Software.
  • Select the first option Automatically check for updated drivers. Windows will now search the internet for the drivers for your model and install them.
  • If you cannot install the driver automatically, visit the Logitech Web site at https://support.logi.com/hc/en-us/ and download the drivers for your mouse.
  • Go to the device manager and click on the mouse update option again.
  • Select the second option Search for drivers on my computer. Go to the installation location of the driver and install the driver accordingly.

Make sure your Logitech wireless mouse still doesn’t work.

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