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How to fix slow performance or internet connection issues on your Chromebook

Currently, Chromebook is a very convenient calculation option. It is lightweight, durable, reliable and affordable. In fact, since last year #Chromebook has even surpassed Macbooks in terms of sales in the United States. It’s proof of its usefulness. Compared to traditional PC and Mac computers, Chromebook doesn’t offer great versatility because it’s limited to document processing and only offers a limited number of media viewing options. However, the fact that these restrictions have not prevented millions of people from making use of them clearly shows their relevance.

However, apart from the obvious limitations, Chromebook has a clear boundary: it is highly dependent on an internet connection. Offline Chromebook is dead Chromebook. While developers do their best to make their applications useful even when Chromebook is not connected to the Internet, it is frustrating to say the least to have a problem connecting to the Internet with Chromebook. Whether or not you have a slow internet connection in Chromebook, this situation is certainly not very desirable. You probably bought Chromebook to do a more serious job, so any network problems cannot be solved.

For many, the slowness of Chromebook can mean two things:

  • the computer itself is slow
  • a slow internet connection

It is from that point of view that we will address these two issues today. Whether it’s one or the other or both, I hope you find this article useful.

However, before we start on the main topic, we would like to remind you that we do accept requests for help with your Windows computers. If you have a problem for which you don’t seem to find a solution, please send it to us by clicking on the link at the bottom of this page. Remember that window problems are sometimes difficult to diagnose, so try to give us a very detailed description of the problem. You want to mention the relevant story that may have led to this problem. The more information you provide, the better chance we have of diagnosing the problem. We also expect you to include in our article any steps you may have taken to correct the error before contacting us to prevent it from happening again. It’s the same here: The more details you give us, the sooner we can find the cause and the solution.

Decision 1: Make sure your network connection is not slow.

The first obvious troubleshooting step you want to take is to check the speed of your network. There is no point in initiating a more complex problem-solving process if the cause of the problem is staring you in the face. Do a quick test of your speed and see if you get a normal speed to be provided by your Internet Service Provider (ISP). Open a browser in Chromebook, go to and do a speed test.

Please note that the overall speed of your network may decrease if other computers or devices use it. Other connected devices may perform tasks that require an intensive Internet connection, such as streaming, playing games, or downloading large files. Make sure only your Chromebook is online for more accurate measurements.

To make sure the problem does not occur on the network, try running the speed test on another device. If the results of the speed test indicate a slow connection, there should be a problem with your ISP or router. However, if the second device displays a good Internet speed while the opposite happens in Chromebook, continue troubleshooting.

You can also run a more detailed test to test for deeper network problems with the Google extension Chrome Connectivity Diagnostics. If you use this extension, you can get detailed information about what can slow down Chromebook.

Decision 2: Checking the network settings

Ideally, connecting Chromebook to the internet is as easy as setting up a username and password Wifi or hotspot. However, if you have an internet connection, but Chromebook is slow to appear, it’s time to check a few things under the hood.

Disable background synchronization for Google Drive. One of the most common reasons for Chromebook’s delay is that Google Drive is constantly running in the background. Although Google Drive should deliver this behavior as expected, it can help if you can’t synchronize it in the background. This is especially useful when connecting to a slow wifi or mobile network. To disable Google Drive background synchronization, find a cogwheel-like icon in the upper right corner and click Settings. After opening the Settings section, uncheck the Sync Google Docs, Sheets, Slides & Drawings checkbox on this computer so that you can editoffline.

Disabling privacy options. Two options in the Privacy section may slow down your Chromebook Internet connection:

  • use the web service to correct spelling mistakes
  • use the web service to correct navigational errors

To rotate the above two items, go to menu > Settings > Show additional settings > Priority.

Change DNS. Normally, your ISP will automatically install a Domain Name Server (DNS) on the router. However, sometimes network problems can arise with a particular DNS, so it can be useful to change this for another DNS. We recommend using Google’s own DNS. That’s how we do it:

  1. Click on your wireless connection.
  2. Select your Wi-Fi network.
  3. Select Google Name Servers on the Network tab.
  4. To use a different DNS, select Custom Name Servers.

Decision 3: Audit Task Manager

If Chromebook is connected to a high-speed network, but its performance continues to slow down, there may be other reasons. Like its computer analogue, Chromebook has a tool called Task Manager that allows users to quickly get an overview of the operation of the main components. In this situation, you want to check if the CPU time of your Chromebook (RAM) is low. To start Task Manager, simply press the keys Shift and Esc . When Task Manager is complete, check the memory and processor tabs to see which applications are consuming resources. You can sort by register (memory or processor) by clicking on each register. If a movement or extension appears to be at the top of the list, consider replacing it with a similar movement or extension. More extensions can be found in the online shop of Chrome. Feedback from other users can also be useful, especially if you have no idea what a good replacement could be.

Another good way to speed up Chromebook is to remove or temporarily disable unwanted extensions. In most cases, you don’t need to run multiple extensions at the same time. If you don’t want to delete the extensions, you should spend some time managing them.

Decision 4: Reducing open tabs

Each tab of the Chrome browser uses sources. So, the more tabs you leave open, the more Chromebook RAM can be exhausted. This in turn can lead to loss of performance. Make sure that open tabs are kept to a minimum. Make a habit of closing tabs you don’t need anymore.

Decision 5: Use of an advertising blocker

Some network delays are caused by the large amount of advertising on the websites you visit. If you tend to leave a lot of tabs open, each of them can do a lot of advertising, which can consume a lot of resources and internet bandwidth. To minimize advertising, you can use extensions such as AdBlock Plus and others. You can download it from Chrome’s online store.

Decision 6: Restore Default Settings.

There is currently no known serious malware for Chromebooks. However, this does not mean that your Chromebook is completely immune to any form of threat. The worst that can happen now is that the Chrome browser can be hacked after installing an unauthorized extension. However, you can easily solve this problem by deleting the extension, resetting the Chrome Browser to its default values, or performing a factory reset, also known as a powerwash.

Talk about high-pressure cleaning: The most important function is not only the removal of malware, but also the return of all software parameters to the warehouse. If the above steps do not solve the problem of slow connection or Chromebook operation, you can reset the device at the factory. That’s how we do it:

  1. Click on Settings.
  2. Click the Show Advanced Settings button.
  3. In the Powerwash section, click on the Powerwash button.
  4. Please enter your username to confirm.
  5. Press the restart button.
  6. Log back in to your account.

Remember that Powerwash deletes all user data in your memory. So don’t forget to send everything back to Google Drive or another storage device first. Don’t worry about your settings as they are stored on Google’s servers. When you log in again, the same settings apply to your device.

Decision 7: SSD or RAM may not function properly

If all of the above troubleshooting steps don’t help or don’t improve the situation at all, Chromebook may have an SSD problem. SSD stands for Solid State Drive. Simply put, the SSD, another type of hard drive that works like a USB stick, is the Chromebook’s main storage device. Although SSDs rarely fail, they can encounter some bugs that cannot be fixed with Powerwash. SSDs can be replaced, but this is not an easy task. If you do not have a basic knowledge of electronics, we recommend that you call in a specialist.

Another reason why Chromebook slows down is bad RAM. Most Chromebooks do not support RAM updates, so if that’s the problem, you’re unlucky. The best choice in this case is to simply replace Chromebook.

We’re here to help.

If you have problems with your Windows computer, please let us know. We understand how computer problems can arise, especially if you can’t find a good solution. Our blog is designed to help PC users and the Windows community solve their problems effectively. To get in touch with us, all you have to do is fill in form on this link and wait for our articles to be published. To help as many people as possible, we only make our solutions available via messaging. Therefore, do not expect us to respond to your personal e-mails or messages. By publishing all messages, we can share our solutions more effectively with other users. We cannot guarantee a quick response, so if your problem is urgent, please find another way to solve it.



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