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How to Fix MSI Gaming App No Opening Issue

MSI is an IT company that designs and builds various IT equipment and services. Products include motherboards, graphics cards, laptops and monitors. PC Games will be pleased to learn that the company also offers a software called MSI gaming application that allows you to customize hardware to improve gaming performance. Although this is a reliable application, sometimes problems can arise. In this last part of our troubleshooting series, we’re looking at the MSI game application that won’t open.

Before following the recommended troubleshooting steps for this particular problem, I recommend that you first try restarting your computer. This way you can update your operating system, remove damaged temporary data and solve most software problems quite efficiently.

Different factors can cause this particular problem, from a bug in the software to an outdated driver. The following measures are recommended to solve this problem.

Get the latest version of the MSIapplication

Using an outdated version of an application can cause problems, especially if your computer has just installed a new Windows update. To make sure that the problem is not caused by compatibility issues, you should uninstall the application and then install the latest version, which can be downloaded from the official website.

  • Click on the Start button and then click on the gear icon to open the settings.
  • Click on the Apps button to immediately open a list of all programs installed on your PC.
  • Find the MSI Game Center and click Delete.
  • Click Finish when the uninstaller has completed the process and the computer restarts.
  • Go to https://www.msi.com/support#support_download.
  • Go below the Select Product screen to search for a laptop or desktop computer.
  • Enter all necessary configuration information until you reach your machine’s support page. Click on the Download button in the left menu and go to Utility Scroll down until you reach the MSI game application.
  • Click on the red download icon next to your name to start the download process. Search for the file in the Downloads folder, right click on the file, select Unzip Installer and follow the instructions on the screen.

Check if there have been any problems opening the MSI application so far.

Starting an MSI game application as administrator

In some cases a higher resolution is needed to make the program work properly. Try to run the game as administrator and then check if the problem still occurs.

  • Find the MSI application and change its properties by right-clicking on the desktop items, the Start menu or the search results window and selecting Properties. In the Properties window, click the Compatibility tab and check the box next to Run this program as administrator before making any changes.
  • Make sure that you confirm all dialogs that appear for confirmation with administrator rights and that the MSI application starts with administrator rights from then on. Open it by double-clicking the icon.

Check if the problem with the MSI application that does not work still exists.

Reinstall Microsoft Visual C++

If you have a damaged version of Microsoft Visual C++, this may be the cause of the problem.  Try reinstalling this software and see if it helps.

  • Click on the Start button and then click on the gear icon to open the settings.
  • Click on the Apps button to immediately open a list of all programs installed on your PC.
  • Find the Microsoft Visual C++ Redistributable Package and click the Uninstall button after a single click. You will notice that there are different versions of the utility company. You need to write them down and repeat the uninstall process for each of these files.
  • Click Finish when the uninstaller has completed the process and repeat the uninstall process for all versions of Visual C++.
  • Go to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads.
  • Select the version you want to download and choose the download according to your processor (32-bit or 64-bit).
  • Locate the file you just downloaded in the Windows folder, run it and follow the on-screen instructions to install the Microsoft Visual C++ Redistributable package.
  • Click on the Start button and then click on the gear icon to open the settings.
  • Click on the Apps button to immediately open a list of all programs installed on your PC.
  • Find the MSI Game Center and click Delete.
  • Click Finish when the uninstaller stops the process and restarts the computer.
  • Go to https://www.msi.com/support#support_download.
  • Go below the Select Product screen to search for a laptop or desktop computer.
  • Enter all necessary configuration information until you reach your machine’s support page. Click on the Download button in the left menu and go to Utility Scroll down until you reach the MSI game application.
  • Click on the red download icon next to your name to start the download process. Find the file in the Downloads folder, right click on it, select Unzip Installer and follow the on-screen instructions.

Check if there is still a problem with the MSI game application.

Reinstalling the driver

If you receive an error message asking you to reinstall or update a particular driver, you should do so because this may be the cause of the problem.

  • In the search field, type Run. Choose Run and the Run dialog box appears.
  • Type devmgmt.msc in the start dialog box and click OK. The Device Manager opens immediately.
  • In Device Manager, expand the category you think contains the driver or device that is causing the problem. Write down the name of the missing driver. There should be no doubt about it, because you don’t want to end up removing the wrong device.
  • When you find the device, right-click on the device and select Delete Device from the context menu.
  • It may be necessary to confirm the removal process. Select the checkbox next to Uninstall the driver for this device and click OK.
  • Restart the computer for the changes to take effect. After rebooting, Windows will attempt to reinstall the driver and replace it with the manufacturer’s driver.
  • If Windows does not automatically replace a driver, reopen the Device Manager, select Action, and then click Check for hardware changes. In newer versions of Windows 10, this is the leftmost blue button under the menu bar.

Check if there have been any problems opening the MSI application so far.

Do you have problems with your computer? Do not hesitate to contact us via this form. We’ll try to help you.

 

 

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