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How to Fix Avast VPN Issue Not Working

You may be familiar with Avast antivirus software, but did you know it also has a VPN? Avast SecureLine VPN is a paid virtual private network (VPN) developed by Avast and available for Android, Microsoft Windows, MacOS and iOS operating systems. Although this is an excellent service, sometimes problems can arise. In this last part of the series we look at the problem of the Avast VPN failure.

If you have problems with your computer or Android device, please contact us using this form. We will be happy to help you solve any problems you may have with your device. This is a free service that we offer without restrictions. However, when you contact us, try to be as detailed as possible so that you can make an accurate estimate and make the right decision.

How to solve an AvastVPN problem?

Before performing any of the recommended troubleshooting steps below, it is best to restart your computer. This action updates the operating system and temporarily deletes damaged data that may be causing the problem.

Various factors can cause this particular problem, from server overload to interference with third-party software. Here are the steps that need to be taken to solve the problem.

Try changing the location of VPN

When you connect to the VPN service, select a specific VPN site to which you want to connect. For example, if you connect to an Australian VPN, other services on the Internet will think you are in Australia. Sometimes this problem can be caused by the location you have chosen. To determine if this is the cause of the problem, you will need to change the location of the VPN.

  • Open the VPN application and select the Privacy option on the left side of the screen.
  • Click on the Change location button on the right and select another location that has not previously been selected.
  • Save the changes and disappear.
  • Restart the computer.

Check if there is still a problem with an Avast VPN that does not work.

Check your internet connection

If you do not have an internet connection with a VPN, this is usually a problem. If the problem is caused by connection problems, try rebooting the router/modem. You should also consider calling your supplier about this.

Check your subscription

Since Avast SecureLine VPN is a paid service, you must ensure that your account is active. The subscription is usually cancelled if the user is unable to withdraw money from the specified account. Check your account and payment details and make sure you have activated a subscription.

Making clean shoes

It is possible that third party software running in the background causes this problem. To check if this is true, you need to do a clean download.

  • Press Windows + R to start the boot application.
  • In the dialog box, type msconfig and press Enter.
  • Click on the Services tab at the top of the screen. Select the line entitled Hide all Microsoft Services. When you click this button, all services associated with Microsoft are disabled, leaving all third party services behind.
  • Click on the Disable All button at the bottom of the window on the left. All third party services are now disabled.
  • Click Apply to save and exit the changes.
  • Click on the Start tab and select the Open Task Manager option.
  • Select each service separately and click Disable in the lower right corner of the window.
  • Reboot the computer, reboot the Avast VPN and try to connect. If it works correctly, it means that a service or application is causing the problem. You can restart the task manager and try to activate each application individually and monitor its behavior. Try to find the application that caused the problem.

Avast SecureLine VPNreinstallation

If the above steps do not solve the problem, you will need to reinstall the Avast VPN.

  • Press Windows + R and in the appwiz.cpl dialog box, type appwiz.cpl and press Enter.
  • In the Application Manager, locate the Avast SecureLine VPN entry, right-click on it and select Delete.
  • Restart the computer.
  • Go to the official Avast download page, download and install the latest installation copy in an accessible location.
  • Start the software and enter your login details.
  • Start the VPN.

Check if there is still a problem with an Avast VPN that does not work.

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