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How to fix a Dell Inspiron laptop that won’t boot on Windows, gets stuck on a black screen while booting

This article discusses a common problem that occurs on Dell Inspiron laptops that do not boot into Windows or get stuck on the black screen at boot time. Read on to learn how to deal with a problem when you encounter one in the future.

There are two options you should consider if you are in a situation where you only see a black screen on your Dell Inspiron notebook screen at startup. Either your laptop doesn’t turn on, or it can be turned on, but it can start in Windows. Make sure you distinguish between these two problems so that you can quickly find a definitive solution. If the problem you are experiencing is a problem with the power supply, such as if your laptop is not turned on, there are many factors to consider, including software errors and damage to the hardware.

On the other hand, if your laptop doesn’t boot up under Windows, it’s probably a software problem. In the latter case, the computer can boot, but something prevents it from booting the operating system. And that’s something you have to set up in advance to make your laptop work the way it’s supposed to.

If you find this item while you’re looking for a solution to another issue, please visit our Dell Inspiron diagnostics page first, as we’ve already addressed some of the most common issues with this device. If you don’t find anything useful, fill out our computer search form and click Submit to contact us.

What prevents your Dell Inspiron from starting up in Windows?

Problems in computers are usually associated with a bad program or software error. The main culprits can be security kits, such as antivirus systems and firewalls. You can prevent this by temporarily turning them off and letting your computer run without security software turned on. Will it be able to boot into Windows as expected? If the download is successful, you should learn about the security settings or make the necessary changes to your antivirus or firewall. If you don’t know what to do, contact the software developer or Dell Help Desk for further assistance.

In addition to security programs that cause conflicts, there are other factors that can cause similar problems on your Dell Inspiron Notebook, such as B. Damaged drivers or system errors that cause Windows to crash Hardware can disrupt the normal Windows boot process. However, don’t forget to take it off your laptop and try to turn it back on again. Peripheral devices such as an external mouse, keyboard, USB stick, memory card and other laptop accessories can also cause the same problem when starting up. In the past, problems that blocked computers during the boot process were usually solved by removing a floppy disk or CD from the drive. And so today the same problem can be related to the SD card inserted in the card slot of your laptop. Broken segments of any of these external devices may interfere with the normal operation of the system in some way.

Troubleshooting a Dell Inspiron Notebook that got stuck in the black screen at startup

Before you conclude that your laptop may have suffered physical damage, look at some workarounds and general solutions and try to identify the cause. Try to think about what happened before the problem started. For example, does your laptop freeze on the black screen after installing an update for a particular application or for Windows? This will help you determine the root cause and work on corrections. If you find an error before your laptop gets stuck, pay attention to the error message, as it usually tells you what happened and what you need to do to correct it. Otherwise, please refer to the solutions below.

First solution: Forced restart or reset.

For computers, a hardware reset does not mean a complete system reset or a return to default. Instead, it literally means rebooting the laptop the hard way or rebooting the laptop by force in a short period of time. Since you could not reboot the computer normally because it was stuck, you can do the following as an alternative:

  1. Turn off your computer by pressing the Power button for about 10 to 20 seconds or until the Power display turns off.
  2. If the notebook is switched off, remove or disconnect the power supply unit or the power cable from the power supply. If your Dell Inspiron Notebook is one of those models with removable batteries, removing the battery can also have the same positive result.
  3. Unplug any external devices or peripherals such as printer cables, memory cards, or USB drives.
  4. When you remove the battery, reinsert it or replace it.
  5. Then press and hold the Power button for about 15 to 20 seconds.
  6. Reconnect the power cord or power adapter to the power supply.
  7. Press the Power button to turn it on again.

If your laptop still does not boot up with the Windows operating system, you need to troubleshoot problems with third-party applications and programs.

Second decision: Charging in secure mode.

In Safe Mode, your computer can start Windows without activating all drivers and applications. This can help you if you have a critical system problem that prevents Windows from working properly on your computer.

When you are in safe mode, you can diagnose Windows and try to identify the culprit behind the operating system failure. Learn how to get started safely on your Dell Inspiron laptop using Windows:

  1. Switch the notebook on by pressing the Power button.
  2. Press the shift key again and quickly touch F8 while loading. This brings you to the recovery mode menu of before starting Windows OS .
  3. If you didn’t make it on the first try, try again. Sometimes it takes a few tries to make it work, so be patient.
  4. In menu Repair Mode , select See additional repair options.
  5. Select option Troubleshooting .
  6. Then select button Additional options .
  7. Press the key in the Windows boot settings.
  8. Press the Reboot button.
  9. After restarting the computer, you will be prompted to select Advanced Startup Options . Allows you to run Windows in secure mode on the network, and in secure mode from the command line.
  10. Press to select the desired protection mode.

If your laptop can start up in secure mode without freezing or making errors, the problem is probably due to third party applications installed on your computer, a firewall or a computer virus. Then you can start troubleshooting the computer programs and fixing the cause of the problem.

If your laptop still can’t boot up in Windows security mode, it’s probably a hardware problem.

Third alternative: Uninstall or update third-party software, including anti-virus software, on your computer.

Try this method if your laptop is able to boot into Windows via the security mode. Some of your requests may have failed or gone wrong and ultimately led to conflict. You can go to the control center to repair or remove suspicious programs. However, this is only possible if you can start in secure mode.

  1. To do so, click Start Menu -> Control Panel -> Programs -> Programs and Features -> and select the program you want to uninstall or repair.
  2. Select Repair (if available) Otherwise, press Edit

Follow the on-screen instructions to complete the process and then see if this solves the problem.

Fifth decision: Update or reset the default BIOS.

Another possible reason why your laptop may not be able to boot into Windows is that it may have already tried to boot into another device. To remedy this, you must reset the BIOS to the factory settings. That’s how we do it:

  1. Restart the laptop.
  2. When you see the Dell logo, press the F12 button repeatedly until you see the Enterting Setup label in the upper right hand corner of the screen.
  3. Click on the option to reset the default settings. To download the default settings, you may need to press the button at the bottom of the screen.
  4. You can also update your BIOS to the latest version if resetting your BIOS to factory settings does not solve the problem.
  5. Press ESC to exit the BIOS screen and make sure you have selected the Save and Exit option. It will retain your recent changes.

Last resort: Perform a complete system reset (reformat and reinstall Windows).

Reformatting and reinstalling Windows can be considered a last resort if none of the above methods can solve the problem and you still won’t be able to start your laptop in Windows because it gets stuck on the black screen when you start it. Please note that you will need to back up all of your personal data and critical information, as they will all be deleted.

Once everything has been backed up, you can start reformatting and reinstalling your Windows system.

You can reformat Windows using settings , but since you couldn’t boot your laptop into Windows, you’ll have to do things differently. In this case, you can perform a complete system reset using the Windows system installation disk. The process formats the hard disk and erases all data. That’s how we do it:

  1. Create or prepare your recovery media.
  2. Insert the Recovery Media into a USB port or DVD drive of your notebook computer. It depends on the format you used to create the recovery media.
  3. Turn off your laptop.
  4. Turn it on.
  5. When the Dell logo is displayed, press F12 repeatedly until the Single Download menu is displayed.
  6. From the startup menu, go to UEFI BOOT and select a device corresponding to the media type – USB or DVD.
  7. Select your preferred keyboard language.
  8. Press the Troubleshooting button on the Select Option screen.
  9. Select Recover the drive.

Follow the on-screen instructions to complete the Windows reset process. Restarting your computer may take some time, so please wait patiently.

Request for additional assistance

Contact Dell or Windows Support for more information on troubleshooting procedures that require specific software for your Dell or Windows system. Do this if the problem persists, or if your Dell Inspiron laptop still does not boot to Windows or remains stuck on the black screen during boot after running all of the above methods. The problem you are facing may be too complex or too serious to withstand standard procedures, requiring systematic improvement.

Connecting to us

We understand that troubleshooting is really difficult for many computer users, that’s why we’re here to help you find a solution… …for free. All we need is information about your computer and the problem. Just fill in our computer search form here and give us the information we need. Include your own observations about how and when the problem occurred or what you were doing when the problem occurred. We can help you find a solution to your problem or advise you on what to do.

Messages you can also read:

  • To reset Dell Inspiron 15 to factory defaults
  • How to repair a Dell Inspiron laptop that is unresponsive [Troubleshooting Guide].
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  • How do I fix the Wi-Fi connection that stays on my Dell Inspiron laptop? [Problem Solving Guide]
  • What to do if the Dell Inspiron Notebook is not charged [Troubleshooting Guide].
  • For troubleshooting problems with a Dell Inspiron laptop that is not turned on [Troubleshooting Guide].



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